1. Introduction

Think Fleet (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application, the Think Fleet Driver App. This policy applies exclusively to our Chauffeurs and Fleet Drivers who use the platform to receive ride assignments, navigate routes, and fulfill premium transportation services.

2. Information We Collect

A. Personal & Professional Details:

  • Name, phone number, and email address.
  • Official identification (e.g., driver's license, government ID) for background verification.
  • Assigned vehicle information and driving credentials.

B. Real-Time & Background Location Data:

  • We collect precise location data (GPS) from your device. This data is collected even when the app is closed or running in the background.
  • This background location tracking is strictly required for core fleet operations: to assign you to the nearest airport transfers or corporate pickups, optimize travel routes, ensure driver safety, and provide our VIP clients with live tracking of their approaching chauffeur.

C. Operational & Transactional Data:

  • Trip history, total kilometers driven, active duty hours, and assigned schedules.
  • Payment information related to your driver earnings, allowances, and settlements.

D. Non-Personal Data:

We may collect basic, non-identifiable information such as device type, operating system version, app usage statistics, and crash reports. This data is used solely to improve app stability and performance.

3. How We Use Your Information

  • To dispatch ride assignments and airport transfer tasks based on your real-time geographic proximity.
  • To navigate you to client pickup locations and final destinations efficiently.
  • To calculate your payouts, track on-time performance, and manage daily fleet logistics.
  • To monitor vehicle speeds and routes to ensure strict compliance with Think Fleet's safety and luxury service standards.
  • To send important operational updates, shift changes, and administrative notifications.

4. Third-Party Services

The Think Fleet Driver App uses trusted third-party services to function effectively, such as Google Maps for location routing, location-tracking SDKs, and Firebase for push notifications. We also integrate secure banking gateways for processing driver payouts. These services process information in accordance with their own security and privacy policies.

5. Data Security & Retention

We take strict organizational and technical measures to protect your personal information, trip history, and location data against unauthorized access. We retain your data only for as long as necessary to manage your employment/contract, fulfill our transport services, and meet legal or regulatory obligations.

6. Age Restriction

Our driver platform is strictly restricted to legally licensed adults (18 years or older). The application is not intended for use by minors under any circumstances.

7. Contact Us

If you have any questions about this Privacy Policy, how we handle your background location data, or our privacy practices, you can contact the Think Fleet management team at:

  • Email: support@fleet.com
  • Website: https://fleetmanage.com